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Frequently Asked Questions

What should I bring to my first visit?

For your initial visit, you are encouraged to arrive 30 minutes before your scheduled appointment to allow ample time to register and fill out paperwork. You must bring your insurance card(s), driver’s license or State photo ID, and insurance authorization (if required). If an insurance card is not presented at the time of the visit, your appointment may be rescheduled.

All co-payments must be paid at the time of service per your insurance contract. If you have not met your insurance deductible, you may be additionally billed for any outstanding amount.

We will make every effort to obtain your pertinent medical records from your referring doctor prior to your visit. However, at times, the records may not be sent to us in time. Please bring any pertinent medical records that you have in your possession, including labs, imaging reports and pathology reports. If the patient is a minor, a parent or guardian must accompany the child to the visit and be able to show proof of the relationship.

Can I fill out paperwork before my first visit?

What are your office hours?

What insurances do you accept?

Do you have Telehealth appointments?

How can I get my prescriptions refilled?

How can I access my medical records?

The phones are busy - how can I get through?

When is my appointment after surgery?

Do you send appointment reminders?

What should I do in case of an emergency?